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DISCUSS
This is the first and extremely important step toward Cloud Computing: an open and well-structured Discussion with the customer about the needs, goals, requirements, objectives, constraints, assumptions, expectations, and already planned changes, both technical and non-technical, top- and bottom-level.

A good quality consistent, carefully checked and mutually agreed requirements definition helps to eliminate rework and gold-plating, dramatically reduces design and deployment cost overruns while increasing the customer satisfaction and improving time-to-market.

"The beginning is the most important part of the work."  Plato, 400 BC
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